Recent research conducted by PBGH with 10 large employers highlights their desire for on-demand access to a carefully selected network of providers, the ability to connect employees with a human, care based on evidence and that the user experience will be good. The study outlined 4 best practices when selecting digital tools:
- Select Carefully
- Make Offerings Easy to Find and Access
- Develop an Employee Communications Strategy
- Ongoing Evaluation of the plan is Essential
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