Learn about Our Exceptional Team

Ellen Gagnon, Interim CEO

Ellen Gagnon serves as the Interim Chief Executive Officer (CEO) of the Network for Regional Healthcare Improvement (NRHI), a national network of multi-stakeholder regional health improvement collaboratives and state-affiliated partners all working toward the goals of better health, better care, and lower costs. Ellen is responsible for all strategic, financial and operational functions to achieve a high level of member satisfaction while meeting key grant deliverables. She also leads NRHI’s strategic initiative to advance healthcare affordability through education and promotion of regional success stories to improve health, reduce price and eliminate waste. Joining NRHI in November of 2013, she brings over 25-years of experience in the healthcare industry. Most notably she has led the Getting to Affordability initiative, a multi-region innovation project producing national benchmarks and spreading actionable and transparent healthcare cost reporting – essential to identifying and addressing cost drivers.

Prior to joining NRHI, she held the position of Senior Program Manager at Martin’s Point Health Care, developing and leading various cross-functional teams and supporting efforts that included Behavioral Health integration, a Medical Expense Management initiative, and Clinical Quality Reporting. She served as the Population Health Nurse Advisor and organized multiple efforts toward achievement of NCQA Patient Center Medical Home standards. As Senior Project Manager for Martin’s Point Health Plans, she led teams in the development and implementation of an innovative Primary Care Payment Model with supporting web-based provider reporting and medical expense analysis tool.

Ellen can be reached at .


Senior Leadership

Geanette Treadway

‎Chief Financial Officer

Geanette Treadway joined the NRHI team in the summer of 2016. Over the past ten years her career path demonstrated her ability to take on increasingly more responsible finance positions in a healthcare delivery system in Maine. In her last position as Director of Financial Planning, she was responsible for budget and forecasting, reconciliations and monthly close, audits and financial statement review, grant funded program reporting, decision support and long-range strategic planning.  She also brings solid footing in human resource functions, including compensation analysis, and recruitment and retention strategies. Through her strong leadership, she guided the finance team through the successful merger of two healthcare systems, which included hospitals, physician practices and long term care facilities.  She thrives in a fast-paced, fluid atmosphere.  Having worked on the delivery side of healthcare and understands firsthand the challenges that providers face, she’s excited to join an organization that is at the forefront of leading innovation and change across the country. Geanette holds a BA in Economics and an MBA in Healthcare Management.

Geanette can be reached at .

Stacy Donohue

Senior Director of Federal Programs

Stacy Donohue joined the Network for Regional Healthcare Improvement October 2015 to provide program management to NRHI’s High–Value Care Support and Alignment Network under CMS’ Transforming Clinical Practice Initiative. Stacy brings more than twenty years of experience in the healthcare industry in the areas of network management, operations management, process and quality improvement, product management, and accreditation and compliance management. Stacy holds a Masters’ in Business with a concentration in healthcare management, several project management certifications, is a Six Sigma Blackbelt and a certified process master.

Stacy can be reached at .

Jim Chase

Senior Advisor

Jim Chase, MHA, joined NRHI as a Senior Advisor in the spring of 2017. He served as President of Minnesota Community Measurement (MNCM) from 2004 until 2017 where he led the development of one of the first statewide healthcare quality measurement and public reporting organizations. He pioneered the use of clinical data in measurement and the public reporting of patient experience of care, patient reported outcomes, total cost of care, and equity of care.

Prior to joining MNCM, he served as Director of Health Purchasing at the Minnesota Department of Human Services. He has held roles at multiple health plans and provider organizations throughout Minnesota. He has also taught courses at the University of Minnesota in the School of Public Health’s Health Administration program for many years. He is the Vice Chair of the National Quality Forum and is a member of the Scientific Advisory Group for the County Health Rankings project. He has served as the past chair of NRHI’s board of Directors, and as a board member of the Institute for Clinical Systems Improvement and Apple Tree Dental. Jim completed his undergraduate studies at Washington University in St. Louis and earned a Master’s Degree in Health Administration from the University of Minnesota.

 

 HealthDoers Network

Jessica Little

Senior Manager of Operations

jlittle headshot 4Jessica comes to NRHI most recently from Martin’s Point Healthcare where she spent 4.5 years leading program development and project management within the health management department. Programs were focused on identification, stratification, intervention and success measurement for patients with chronic conditions, high risk medical conditions and behavioral health conditions. Program goals focused on patient experience, improved health outcomes and medical expense management. In this role she was also responsible for management of a team of health coaches and operations staff, development of effectiveness reporting and presentation to key stakeholders, vendor implementation and management, and contract management. In addition to her experience at Martin’s Point, Jessica has direct healthcare experience as a registered dietitian and sales professional for clinical nutrition products. Jessica is also the co-owner of Magnolia Fitness, a barre and yoga studio where she is responsible for operations, budget, marketing and class instruction.

Jessica can be reached at .

Jolie Ritzo

Senior Program Manager, Community & Engagement

Jolie Ritzo joined the team at NRHI with four years of experience in managed care where she worked as a certified health coach, participated in program development, oversaw the improvement of clinically approved patient education materials and lead day-to-day operations for a team of outpatient case managers. Prior to Jolie’s four years at Martin’s Point Health Care, she worked at a private winter sports academy teaching English, Civics and Health. She attained her Masters of Public Health from the University of Massachusetts Amherst in 2013. Jolie’s undergraduate studies lead her to a BS in Community Health Education at the University of Maine Farmington. Jolie has committed herself to mastering the use of motivational interviewing and has participated in numerous trainings to further the development of her skills. She is passionate about helping others achieve improved health and also is dedicated to her own health and wellness. She loves spending time outside with her family.

Jolie can be reached at .

Pam Barry-Santos

Technical Lead

Pam joined the team at NRHI with over 15 years of experience in technology. She started her tech work providing remote desktop and network support for offices of T. Rowe Price in Asia, and then supported train engineers up and down the east coast for CSX Railroad. Following that, she assisted federal employees with tech requests and support at the Social Security Administration headquarters just outside Baltimore. After moving across the country to Tucson, Arizona, and providing support at several companies, Pam spent the last 8 years expanding on her support knowledge by doing technical writing and website support and creation. In her most recent position, she was a web developer for the Arizona Geological Survey. Pam earned her B.A. degree from Western Maryland College with a dual major in Sociology and Spanish, and her M.S. degree from Capitol College in Internet Engineering. While she’ll miss the sun and the great “winters” in Tucson, she’s excited to be spending time rediscovering Maine with her husband and her son.

Pam can be reached at .

Lydia Kinney

Digital Content Manager

Lydia Kinney is the Digital Content Manager with the NRHI HealthDoers Team. In this role she is responsible for supporting alignment of community management and strategy, web content strategy, digital content design, analytics, and user experience. Lydia studied English at the University of Maine Farmington and has since worked to pair her love of communication with the world of digital content and design. Outside of work, Lydia enjoys exploring Portland’s vibrant food scene and creative projects such as refinishing furniture and crocheting.

Lydia can be reached at

Al Ghanekar

Technical Specialist

Al Ghanekar joined NRHI in June 2018 as a part-time Technical Specialist. After graduating in 2004 from the University of Delaware, Al had a 14 year career in Technical Support and IT Network Administration. Outside of IT, Al Ghanekar is a local stand-up comedian in the Portland, Maine comedy scene, only when the audience is laughing. He stopped working full time in technology last year to pursue a business in corporate stand-up comedy. His hobbies include martial arts and petting random dogs, and then realizing he should actually look at the owner while speaking to them. Those activities are not simultaneous. NRHI is a perfect fit due to a few different factors: a beautiful office full of natural light and a gorgeous view of the Casco Bay, a close knit team, and a part-time flexible schedule.

In his words: “A few years ago I thought it would be nice to have a couple of different jobs rather than just one full-time job. This is almost impossible to find in the Tech world. After months of searching, NRHI is the first place that has contributed to my feeling that I am finally living my dream. I look forward each day to come to NRHI to help them with their tech support needs.”

Getting to Affordability

Mary-Isabel Aromando

Executive Project Manager, Getting to Affordability

Mary-Isabel Aromando is the Executive Project Manager for the Getting to Affordability project. Mary-Isabel joined NRHI in September 2014 as the project coordinator for the Center for Healthcare Transparency. Prior to joining NRHI, Mary-Isabel worked as the Executive Administrator for the Massachusetts Health Officers Association, a professional organization for state and local public health department staff. She also spent several years as the outreach health educator at the Maine Medical Center Cancer Institute where she had the opportunity to support clinical staff in their outreach efforts and engage area service providers. Mary-Isabel has an undergraduate degree in Biology from Tufts University and a master’s degree in Environmental Health from Clark University.

Mary-Isabel can be reached at

Lucy McDermott

Affordability Navigator and Project Manager, Getting to Affordability Project

Lucy joined NRHI in June of 2016 as the HealthDoers Community Manager, and now serves as the Affordability Navigator and Project Manager. Lucy graduated from the University of Vermont where she studied Economics, Political Science, and Community Development. While in school Lucy worked on the Health Insurance, Rural Economic Development and Agriculture (HIREDnAg) project, a USDA-funded collaboration between UVM and the Walsh Center for Rural Health Policy at the University of Chicago – the project aimed to understand how health insurance influences farm family decision making, quality of life, and economic development. Outside of work, Lucy enjoys taking advantage of all Maine has to offer and listening to Supreme Court arguments.

Lucy can be reached at .

Federal Programs

Emily Levi

Project Manager for Federal Programs

Emily Levi is the Project Manager for the NRHI High-Value Care Support and Alignment Network initiative through the Center for Medicare and Medicaid Services. In this role she is responsible for working with a team of seven national healthcare collaboratives to develop a high-value care learning program focused on evidence-based quality improvement activities and increasing awareness around total cost of care and high-value care. The learning program will be disseminated to Practice Transformation Networks working nationally. Previously Emily managed a federal grant through the Maine Center for Disease Control and Prevention. Emily brings experience of grant management, coordination, evaluation, and relationship building. Emily has her Master degree in Public Health from the Muskie School, University of Southern Maine.

Emily can be reached at .

Project Coordinator for Federal Programs

Casey Lancaster joined NRHI in November of 2017 as the Project Coordinator for Federal Programs. Most recently, he was the District Tobacco Prevention Coordinator for York County at Southern Maine Health Care. There Casey worked through all levels of state and federal grant management, from initial proposals to direct fieldwork. Casey graduated from the University of Maine where he studied Political Science and Pre-Law. From there, he went on the receive a Master’s in Public Health from The Muskie School, University of Southern Maine. Outside of work, Casey enjoys traveling, and spending time with his friends and family.

Communications

Evan Norris

Event Coordinator

Evan comes to NRHI from the Council on International Educational Exchange, where he worked as a grants writer and project coordinator. Earlier in his career he worked on the USAID project Tarabot in Baghdad, Iraq and for the Middle East Institute in Washington, DC. Evan earned his bachelor’s degree in history at Trinity College and his master’s in history at the University of Maryland. Outside of work, Evan enjoys watching movies and exploring the restaurant scene in southern Maine. Evan currently lives in Portland, Maine with his rescue cat Oswald.

Evan can be reached at

Senior Communications Coordinator

Kelsey Matheson joined NRHI in September 2017 as the Communications Specialist and now serves at the Senior Communications Coordinator. Her background in healthcare communications was honed in both an agency setting at Aurora Healthcare Communications and Biosector2 as an Account Coordinator, as well as in healthcare delivery as Iora Health’s Public Relations Associate. Kelsey’s passion for healthcare started during her undergraduate degree at the University of New Hampshire where she took her first public health course. From there, she went on to receive her Masters of Science in Health Systems and Public Policy from the University of Edinburgh in Scotland. Kelsey feels that NRHI is a place where she can nurture her passion and curiosity for improving the complex U.S. healthcare industry. Outside of work, Kelsey loves to explore the beauty of her home state (Maine), enjoys cooking, and spends a lot of time outside with her puppy, Lennon.

Kelsey can be reached at

Finance and Operations

Savannah Sauter

Finance & Operations Manager

Savannah Sauter joined NRHI in March of 2017 as Finance & Operations Manager. Her experience includes more than 8 years in the Finance field, including 3½ years in a healthcare setting. Most recently she was the Senior Financial Analyst at Southern Maine Health Care. There Savannah worked with all levels of leadership to develop and adhere to organizational operating budgets, implemented benchmarking software, developed and delivered training programs and served as a mentor to junior Analysts. She earned both her BS and Masters in Business Administration from the University of Southern Maine and has an interest in organizational behavior and motivation. Outside of work Savannah is passionate about traveling, movies, music and, most of all, going on adventures with her son.

Savannah can be reached at

Judy Johnson

Grants & Financial Analyst

Judy Johnson joined NRHI in February of 2018 as the Grants and Financial Analyst. Judy brings more than 20-years of experience in overseeing financial operations, with a specific expertise in the healthcare industry. In her last position as the Portland Public Health Operations Program Manager, Judy oversaw grant management, financial planning, budgeting, projections, analysis, and reporting. She has a strong background in project management, policy and procedure review, and an in-depth knowledge of internal controls and compliance. Judy is a member of the Maine Public Health Association where she serves on the executive board as their treasurer. She is also a past board member of the Maine Primary Care Association. Judy holds a Bachelor’s degree in accounting and a Master’s in business administration with a concentration in healthcare management. Outside of the office, Judy enjoys spending time with her family (including her dog), traveling, and relaxing at the lake.

Judy can be reached at .