Patient Engagement: Beyond the Buzz

Patient engagement is grabbing plenty of healthcare headlines. To get beyond

the buzz, HIMSS Analytics conducted a study on the state of patient engagement commitment and investment at healthcare organizations across the United States. The research, which consisted of an online

quantitative survey of executives from 114 healthcare organizations and a qualitative focus group that involved nine of these leaders, closely examines the state of patient engagement in the industry. Overall, the study, sponsored by InterSystems, found that healthcare organizations are embracing patient engagement through strategies and investments centered on patient portals. However, an in-depth analysis of the results reveals that when leaders pause to consider patient engagement, they question whether or not they are currently on a trajectory that will lead to the increased patient involvement required to improve clinical outcomes and reduce costs.