A HealthDoers Learning Lab: Communities of Excellence // Using a Baldrige Framework to Drive Transformation
February 9, 2017 – 12:00pm-1:00pm ET
Event Description: This five-part series shared a framework for a systems-based approach to facilitating “community performance excellence”. Beginning with background context and the “why” of this approach, the series also shared success stories from high-performing communities and key learnings from field experts. It culminated in a focus on sustainability and spreading what works. View a kickoff post in the HealthDoers Platform here for more information.
“Continue the Learning from San Diego
COE Framework: Aligning Community and Organization”
Series host Stephanie Norling of Communities of Excellence 2026 was joined by Anabel Poole, Chief of Agency Operations for the County of San Diego, Health and Human Services Agency.
Guest Presenter Anabel Poole discussed San Diego County’s Health and Human Services Agency Baldrige journey and how implementing the Communities of Excellence Framework has resulted in key insights regarding the way the Agency operates in the community.
Unless otherwise noted, all virtual NRHI events are hosted in Eastern Standard time.
Date(s) - 02/09/2017
12:00 pm - 1:00 pm