According to Michelle Missler, a healthcare improvement consultant with the Healthcare Collaborative of Greater Columbus (HCGC), the biggest opportunity that HCGC is insuring that the value of healthcare is improved within its region. This process involves bringing in all voices from stakeholders, as well as the consumers they serve.
Missler strongly feels that in order to move from volume to value, HCGC’s region will require a collaborative effort from consumers and stakeholders from all facets of the industry. “insuring that our neutral space is a space that pushes value forward always brings that conversation to the forefront,” she adds. “The biggest obstacle we face is figuring out where to start. This process begins by figuring out how stakeholders define value.”