Statewide Patient Experience in Primary Care Survey Results Released by MHQP

On January 24, Massachusetts Health Quality Partners (MHQP) released results from the annual patient experience in primary care survey. Results included:

  • “Patients reported improved experiences overall in Massachusetts primary care practices, with increases within the last three years across all topic areas explored in the survey for both adult and pediatric care.
  • These increases came at a time of shifting policy and health benefits in healthcare, including the uncertainty about the future of the Affordable Care Act and the proliferation of high-deductible plans which have shifted out-of-pocket expenses to consumers.
  • The most significant gains were with providers asking adult patients questions related to behavioral health, although this part of care remains one of the lowest scoring categories.”

Learn more by reading the press release.