A HealthDoers Learning Lab: Communities of Excellence // Using a Baldrige Framework to Drive Transformation

Date/Time
Date(s) - 02/09/2017
12:00 pm - 1:00 pm


February 9, 2017 – 12:00pm-1:00pm ET

 Event Description:  This five-part series shared a framework for a systems-based approach to facilitating “community performance excellence”. Beginning with background context and the “why” of this approach, the series  also shared success stories from high-performing communities and key learnings from field experts. It culminated in a focus on sustainability and spreading what works. View a kickoff post in the HealthDoers Platform here for more information.

Part IV:

“Continue the Learning from San Diego
COE Framework: Aligning Community and Organization”

Series host Stephanie Norling of Communities of Excellence 2026 was joined by Anabel Poole, Chief of Agency Operations for the County of San Diego, Health and Human Services Agency.

Guest Presenter Anabel Poole discussed San Diego County’s Health and Human Services Agency Baldrige journey and how implementing the Communities of Excellence Framework has resulted in key insights regarding the way the Agency operates in the community.